How to copy same Choice questions of one item to other item.

[naveereddy513]

I have a requirement to create an item with same other item variables (it includes some other variables),so in an listcollector  i have bulk variables which cant be done in manually, so i need  a copy of it in my requirement,so i tried with xml it is not working ,it is becoming duplicate to last item.

Can you please Help.

[Archana Reddy2]

Hi Naveereddy,

Try using 'Variable Sets'. For that, you first need to create a Variable set with all the variables required and it can be used any number of times.

But, as it is going to be the creation(for the first time), you may need to manually create variables in variable set.

Hope this helps.

Thanks,

Archana

[sachin_namjoshi · Accepted solution]

You need to use "Copy Item" OOB functionality which will copy all variables, variable sets, client scripts from existing catalog item to new Catalog item.

https://docs.servicenow.com/product/service_catalog_management/task/t_CopyACatalogItem.html

Regards,

Sachin

[alexaria]

link no longer available.

[naveereddy513]

Thank you for your Reply,

 Im working on Isthanbul ,i dint see any Copy item option in form level,can you suggest me .