How to copy same Choice questions of one item to other item.

naveereddy513 · ‎05-11-2018

I have a requirement to create an item with same other item variables (it includes some other variables),so in an listcollector i have bulk variables which cant be done in manually, so i need a copy of it in my requirement,so i tried with xml it is not working ,it is becoming duplicate to last item.

Can you please Help.

sachin_namjoshi · ‎05-11-2018

You need to use "Copy Item" OOB functionality which will copy all variables, variable sets, client scripts from existing catalog item to new Catalog item.

https://docs.servicenow.com/product/service_catalog_management/task/t_CopyACatalogItem.html

Regards,

Sachin

View solution in original post

alexaria · ‎10-17-2022

had same issue on Tokyo but Copy button appeared after I clicked on Cancel Checkout.

scott barnard1 · ‎05-14-2018

maintain items

go to the item

top right of the item form you should see ui action button copy

alexaria · ‎10-17-2022

had same issue (no Copy button) on Tokyo but it appeared after I clicked on Cancel Checkout.

claires · ‎01-18-2022

What happens to it after you copy it. I can't find it anywhere.

scott barnard1 · ‎01-18-2022

Hi Claires

If you type sc_cat_item.list into the navigator you'll see a list of all cat items. The copy will be name "copy of" and if you add created into your list and sort on it it should be near the top.

Regards