How to create a dashboard which shows assigned tickets link and number of assigned tickets of logged in user.

rambo1
Tera Guru

How to create a dashboard which shows assigned tickets link and number of assigned tickets of logged in user. 

9 REPLIES 9

For a link, why do you want this on a dashboard when it's already available as "My Work" on the navigation menu? Building your own means additional time/cost for development/maintenance/testing, etc. Not value add time in my book

 

If you want just a number of breached SLAs or incidents assigned to that person, whatever - you can use a Score type report. It just has a number that you can click and be taken to the records. Here's an example:

find_real_file.png

Got it. Thanks. Could you please tell me how to change color of the number (count)??

i got it, Thanks.

For the classic reporting engine, you click the gear next to the report type

find_real_file.png

For the new UI on the report engine, it's under the Style section

find_real_file.png