Developer

Label showing Empty and throwing "Column name empty" on Update

Hi Everyone, I am facing an issue where a custom Currency field Planning credit (USD) (u_planning_credit) on the Project (pm_project) table suddenly disappeared from the form layout.When checking the Dictionary Entry (sys_dictionary), the Column labe...

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Automate Teams chat using existing teams plugin

Hello All,Currently we have a requirement to automate the teams chat based on particular time frame.As per the existing setup, on Incident and Task table. We have a button "Start Microsoft teams chat", when agent clicks on the button. The chat will b...

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Unable to Appear for CSA exam inspite of having valid Cred points (300)

Hi Team, Our Org has a learning platform linked to our official id's but even after completing the required pre-requisites I am unable to use my credit points for appearing in the CSA exam . Can someone please help validate the same .

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Azure-Virtual Machine Unable to create Virtual Interface getting loading issues for networks /IP

Could someone guide us to eliminate this error and origin of this error why it is unable to fetch from Azure ARM API even though enough permissions it has?? OOB spoke Action in flow designer: Create Network Interface

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incomplete user id in created_by field

Hi all,So we have experienced an issue in user accounts. The email field length was set to 40 by default which resulted in truncated emails as those were more than 40 characters. We've changed those manually and updated each of their user id's and em...

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Now Assist Extract Information from Document

Hello, Has anybody recently used "Now Assist Extract Information from Document". I'm trying to extract information from document. To be more precise, invoice where it is generating a document task. But Source record is coming as empty because of whic...

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Hide Incident Summarization on the Incident Details Tab

Overview This article shows you how to hide the AI-generated Summary component from the Incident record Details tab in Service Operations Workspace. The AI-generated Summary feature is enabled by default on both the Overview and Details tabs of the I...

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PDI dev419537 showing 502 Bad Gateway – unable to access instance

Hi ServiceNow Community,My Personal Developer Instance dev419537 suddenly became unavailable today around 11:00 AM IST.When I try to access the instance, I get:502 Bad Gateway – snow_adcThe Developer Portal also displays:“We're having trouble opening...

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Resolved! Onclick of an UI action it should redirect to a Catalog item in ESC Portal which is not working

Hi everyone, please help me with your solutions for the issue below: I have a custom UI action built on the Change request table, which when clicked by end-users should take them to a Catalog item in the ESC Portal. The UI action has the Client check...

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Upload Button on Record producer

Hi, I have a new requirement where, using a Record Producer, I need to map data from an Excel file directly into a custom table. The Excel data should be imported and mapped to the table fields directly, rather than being uploaded as an attachment.Pl...

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I Have one varible which is select box having 28 choices but now user want it multi select.which is

I Have one variable which is select box having 28 choices but now user want it multi select. What is best approach to implement this without creating custom table.

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How to export to PowerPoint in Operational Resilience Worskspace

I found sn_ppt_export application installed in the instance. Due to organization policy, I can not use Microsoft PowerPoint add-in to create a new template. I just create it in the instance for Operational Resilience scope. I create a new UI action a...

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Disable user input in Now assist panel

Hi All, I have a requirement to get consent from the user while he starts to use now assist panel. I can give a good message and choice to agree or cancel. but instead of choosing from given options if user starts to type it leads to topic discovery...

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Auto-Populate a reference field of parent table with the name of the Child

Hi Team, Can you please guide me regarding the After Business Rule to Auto populate a custom field named as"Physical Host Name" on a Parent Server record with the Child name once a CI Relationship is created. Below is my sample script: (function exec...

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Resolved! Restrict visibility of attachment on SCTASK and RITM activity

Hello, ON RITM and sc_task, only members from a particular group should be able to access attachments attached in Catalog Item Variables from the activity section. How to achieve this Any Insights into this are highly appreciated.

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