Hi @akin9 ,
Hope you are doing great.
To display an alert before creating a standard change from the portal and instance in ServiceNow, you can follow these steps:
Identify the specific category or change template that you want to trigger the alert for. Ensure that you have the necessary permissions to modify the portal and instance settings.
Access the ServiceNow portal and navigate to the relevant change request category or template section.
Locate the form or script associated with the creation of a standard change within that category or template.
Modify the on-submit client script associated with the form to include the alert functionality. This script will execute when the user attempts to submit the change request.
Write the code within the on-submit client script to display the desired alert message. Ensure that the code is placed appropriately within the script and is executed before the change request is created.
function onSubmit() {
if (g_form.getValue('category') === 'Standard Change' || g_form.getValue('template') === 'Standard Change Template') {
// Display the alert to the user
alert('Please note that creating a standard change requires proper authorization and adherence to established procedures.');
}
return true;
}
Please mark the appropriate response as correct answer and helpful, This may help other community users to follow correct solution.
Regards,
Riya Verma
