How to create child RITM when we click on 'Add Child RITM' button at RITM record

Supriya25
Tera Guru

‎03-21-2024 03:04 PM

Hi ,

create child RITM when we click on 'Add Child RITM' button at RITM record, all mandatory fields should become unmandatory and create a record .

That button should be available Dekstop/Portal. 

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Akash4
Kilo Sage
Kilo Sage

‎03-21-2024 03:19 PM - edited ‎03-21-2024 03:25 PM

You can create a UI Action (Add Child RITM) on Requested Item (sc_req_item) and make Form Button checked, Show update checked. 

Here is a hint to start with - How to clone RITM with all variables 

Regards, Akash

Regards, Akash
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Supriya25
Tera Guru
In response to Akash4

‎03-21-2024 03:37 PM - edited ‎03-21-2024 03:39 PM

can we apply same behavior on Record Producer ?


actually I'm looking on RECORD PRODUCER, using with closed record I want to create new record with closed record values. at Portal.

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Akash4
Kilo Sage
Kilo Sage
In response to Supriya25

‎03-22-2024 01:40 AM

If it is a Record Producer, then there will be no RITM. The entire requirement changes here, an After Business Rule will help here.

Regards, Akash
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Community Alums
Not applicable

‎03-21-2024 03:21 PM

Can you describe a bit more of the process behind? Why a child RITM, and not a Catalog Task?

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