Hi @PrashantK270430 ,
System Definition > UI Actions in the application navigator.
Create a New UI Action:
Click the “New” button, Table: Issue, Action Name: copy_issue, Order: 100, Form Button: Check this option, Condition: current.canWrite()
Add below script:
var newIssue = new GlideRecord('issue');
newIssue.initialize();
newIssue.short_description = current.short_description;
newIssue.description = current.description;
newIssue.insert();
action.setRedirectURL(newIssue);
If my response helped, please mark it as the accepted solution ✅ and give a thumbs up👍.
Thanks,
Anand
