How to create custom related lists in incident form

[SK41]

Hi,

I have a requirement where i need to create custom related lists called " Interaction" in incident form and show all the related interaction with that incident.

How can i achieve that ? Please help.

Thanks!

[Ankur Bawiskar]

Hi,

you didn't answer my question

Is there any field on interaction table which holds incident?

Regards
Ankur

[SK41]

No,there is no field in interaction form.

[SK41]

How to pull the associated interaction in related list of incident form ?

Please suggest!

[Ankur Bawiskar]

Hi,

then how will you form a relationship and show?

Is there any field in both the tables which holds common information? using that you can create and show relationship

Regards
Ankur

[Community Alums]

Hi SK,

Below video will help you understand what are Related Lists and how to create them in ServiceNow.

Please mark this comment as Helpful/Correct Answer if it helped you.

Cheers,

Hardit Singh

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