how to create incident/update incident from MS teams to servicenow?

[shabbir5]

Hi All,

I am very new to servicenow-MS teams integration , and working on a POC where we need to create / update incident from teams to servicenow

Please help me with the process

Thank you,

Shabbir Shaik

[Community Alums]

Hi @shabbir5 ,

Please go through these links :

https://www.servicenow.com/community/now-platform-articles/post-incident-record-details-into-microso...

https://www.servicenow.com/community/itsm-forum/is-it-possible-to-create-incident-by-teams-chat/td-p...

[Satishkumar B]

Hi @shabbir5 

https://www.servicenow.com/community/developer-forum/servicenow-integration-with-ms-teams/td-p/26908...
https://www.servicenow.com/community/now-platform-articles/post-incident-record-details-into-microso...

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