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how to create private task from service catalog

Anubhav Srivas1
Tera Expert

Hello Experts,

Can we create a private task from the service catalog?

1 ACCEPTED SOLUTION

Harsh Vardhan
Giga Patron

do you have already a catalog form ? if not then create record producer.

you can use record producer here and set the table as "private task".

 

doc link for further details about record producer. 

 

https://docs.servicenow.com/bundle/newyork-it-service-management/page/product/service-catalog-manage...

 

If my answer helped you, mark it as correct and helpful.

 

 

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3 REPLIES 3

arielgritti
Mega Sage

Hello

Yes, you can. 

You can use the "Create Task" activity and select the "Private task" table in a workflow associated to and SR in the Service Catalog.

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Please, mark my answer correct, useful or bookmark if I helped you
Thanks
Ariel

 

Thanks for replying but this will also create a request right? I only want a private task to be created.

Harsh Vardhan
Giga Patron

do you have already a catalog form ? if not then create record producer.

you can use record producer here and set the table as "private task".

 

doc link for further details about record producer. 

 

https://docs.servicenow.com/bundle/newyork-it-service-management/page/product/service-catalog-manage...

 

If my answer helped you, mark it as correct and helpful.