How to create requested item without request
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04-10-2022 08:51 PM
Hi All.
Is this possible to create the Requested item without Request?
Note - need to attach the workflow and catalog
Thanks
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04-10-2022 09:22 PM
Hi,
This is not supposed to happen.
RITM should be having a Request linked with it.
Regards
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader

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04-11-2022 01:25 AM
Hi Ramesh,
In Navigator, enter "sc_req_item.list". Click the "New" button. Leave "Request" field empty.
What is the use case of creating just a requested item without a request? There's no request so what would a workflow do? Without a request, there's shouldn't be anything to approve because nobody is asking anything about it.