How to customize Instance url

iquita2005
Giga Contributor

Hello,

I am trying to find out if it is possible for me to customize the url of my instance. Currently, I have to log into my account to access instance. I would like to just type the url to access it. For example; emmanuel.service-now.com. My current url is not easy to remember.

Thanks

Emmanuel

5 REPLIES 5

sabell2012
Mega Sage
Mega Sage

Emmanuel:



You might be able to do something with an URL aliasing service such as TinyURL (which allows you to create a custom url alias), or Google alias (which does not).



I don't believe that ServiceNow allows a renaming of the developer instances.



Steven Bell.


iquita2005
Giga Contributor

Thanks Steve.


Brad Tilton
ServiceNow Employee
ServiceNow Employee

Brad,



We tried the reverse proxy and seem to have issues with certain pages.   For instance when we try and go to the customer portal we seem to revert back to the *.servcie-now.com address.   Have you heard of this issue and/or a fix for it?