How to customize Instance url

iquita2005
Giga Contributor

Hello,

I am trying to find out if it is possible for me to customize the url of my instance. Currently, I have to log into my account to access instance. I would like to just type the url to access it. For example; emmanuel.service-now.com. My current url is not easy to remember.

Thanks

Emmanuel

5 REPLIES 5

swetha tirumala
Giga Contributor

Please note that In developer and demo instances the Custom URL is not supported. 
The reason for this is because the datacenter infrastructure for demo instances is different. 

There is only support for Custom Urls on existing Production Instances and Sub-Prod instances. 

I hope this answers your question.