How to delete field change entry in Activities

[Bala13]

Hello,

I have changed one field , so the histry has been tracked in activities.

Is there a way to delete the activity in servicenow?

I can see there are some steps provided for deleting the journal entries. But this is not realetd to any worknotes/comments

This is a field entry changes from past to present.

Please suggest me.

[Ankur Bawiskar]

Hi Lalitha,

Can you explain what is required?

Field entry changed?

Regards
Ankur

[sriram35]

Hi, 

Goto Application Navigator and type: sys_history_line.list and find the sys_id of the activity you need to delete.

Go to Background scripts and run the below script

var gr = new GlideRecord('sys_history_line')

gr.addQuery('sys_id','sysid of the record which your want to delete'); //Search for it from the sys_history_line table

gr.query();

if(gr.next()){

gr.deleteRecord();
}

I don't know this the best practice or not, But it will work.

Hope this helps!

If you have any more questions, please let me know.

If I have answered your question, please mark my response as correct and helpful.

Thanks,

Sriram

[sriram35]

Hi Lalitha,

Hope you are doing good.

If I have answered your question, please mark my response as correct and helpful. so that this thread can be closed and others can be benefited from this.

Thanks

Sriram

[sriram35]

Hi Lalitha,

Hope you are doing good.

 
Let me know if that answered your question.

If so, please mark an appropriate response as correct & helpful so that this thread can be closed and others can be benefited by this.

Thanks

Sriram