How to develop new variable under four choices in catalogue item

Srinivasu2
Tera Contributor

Hi Community,

 

Could you please suggest how to develop this below variable in existing catalogue item and type of material? 

 

They also requested an estimate to add a new field to all four options (Customer, Supplier, Employee, and Material). This field should enable the requester to select one or more users from the ServiceNow user list and should be labelled “Select the Ticket Notification Recipients”

 

 

Regards,

Srinivasu 

1 REPLY 1

Hemanth M1
Giga Sage
Giga Sage

Hi @Srinivasu2 ,

 

Your requirement is not clear however if you want to add a variable(to select users from user list) to an existing catalog item

1)Create a variable type reference, name the variable as "Select the Ticket Notification Recipients" and select user table (sys_user) table.

HemanthM1_0-1698081172022.png

 

HemanthM1_4-1698081468085.png

 

 

HemanthM1_3-1698081441141.png

 

 

Result:

HemanthM1_5-1698081574500.png

 

Let me if any questions.

 

 

 

Accept and hit Helpful if it helps.

Thank you,
Hemanth
Certified Technical Architect (CTA), ServiceNow MVP 2024, 2025