How to directly download pdf generated from PDFGenerationAPI instead of putting attachment in record

[sieusaopolo15]

Hi,

I've been using PDFGenerationAPI to generate custom PDF templates for specific tables but I want to ask if there is any way to directly download the file when user presses the button ? I still want to keep the PDFGenerationAPI used in the button but I don't want it to put the attachment inside an record, it can cause user confused

[Sumanth16]

Hi @sieusaopolo15 ,

Please refer to below thread:

https://www.servicenow.com/community/developer-articles/generating-custom-pdfs-using-the-new-pdfgene...

If I could help you with your Query then, please hit the Thumb Icon and mark it as Correct !!

Thanks & Regards,

Sumanth Meda

[sieusaopolo15]

Hi @Sumanth16 ,

Thanks for providing the information, but I found that the article just show how to use PDFGenerationAPI properly and no mentions related to directly download the file nor how to prevent putting the attachment inside a record

[jacque3]

Hello , have you found in solution for this one? or any workaround?

Thank you

[sieusaopolo15]

Hi @jacque3 ,

Unfortunately can not, that is default function of PDFGenerationAPI, but I came up with the idea is that I will name the pdf file with the specific format then I create a business rules to check insert after if the files uploaded to the ticket has that specific format it will remove from table sys_attachment