how to disable servicenow instance access in mobile browser

[Mounika30]

how to disable ServiceNow instance access in mobile browser?

I have tried this article-https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0750275

but it is not working.

Could you please suggest on this , on urgent basis.

[SanjivMeher]

I think the properties mentioned in the documentation should work

https://docs.servicenow.com/bundle/tokyo-mobile/page/administer/tablet-mobile-ui/task/t_DisableTheSm...

[Mounika30]

ya , it is not working