How to Disable the AD Account automatically from ServiceNow, once we have a new Task for ac. disable

[Anuj30]

How to Disable the AD Account automatically from ServiceNow, once we have a new SC Task for account disable in Servicenow ?

[Dr Atul G- LNG]

Hi @Anuj30 You can do this with the help of a Flow. ServiceNow provides an Active Directory spoke in Flow Designer that can be used to perform the task.

[Anuj30]

Hi Atul,

we do not have Azure AD Spoke as we have only ITSM Pro license do we want to try it by Custom integration

[Ankur Bawiskar]

@Anuj30 

Other members have already shared pointers.

Please check and share feedback.

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Anuj30]

@Ankur Bawiskar  please let me  know who to do it by Custom integration as we do have SN Pro subscription which do not allow for the Azure Spoke 

[Ankur Bawiskar]

@Anuj30 

to build custom integration you need to check Microsoft team if any API exists which you can leverage and then use consume that API and send the user name/user id from ServiceNow which in turn disables the user in AD.

It's lot more easy when you use Paid Spoke as you will have the technical debt to maintain that custom solution for integration.

If my response helped please mark it correct and close the thread so that it benefits future readers.