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How to Disable the AD Account automatically from ServiceNow, once we have a new Task for ac. disable

Anuj30
Tera Contributor

‎10-01-2025 01:28 AM

How to Disable the AD Account automatically from ServiceNow, once we have a new SC Task for account disable in Servicenow ?

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Dr Atul G- LNG
Tera Patron
Tera Patron

‎10-01-2025 03:35 AM

Hi @Anuj30 Custom integration will create significant technical debt, especially if it's not supported by ServiceNow. I understand it's license-based, but the best approach is to use a built-in spoke whenever possible. Otherwise, with a JWT-based integration, you’ll need to build everything yourself — including the endpoint, field mappings, and all related logic."

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Dr. Atul G. - Learn N Grow Together
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