How to Disable the AD Account automatically from ServiceNow, once we have a new Task for ac. disable

Anuj30
Tera Contributor

How to Disable the AD Account automatically from ServiceNow, once we have a new SC Task for account disable in Servicenow ?

10 REPLIES 10

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @Anuj30 Custom integration will create significant technical debt, especially if it's not supported by ServiceNow. I understand it's license-based, but the best approach is to use a built-in spoke whenever possible. Otherwise, with a JWT-based integration, you’ll need to build everything yourself — including the endpoint, field mappings, and all related logic."

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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