How to display company logo in Domain separated instance?

Suggy
Giga Sage

We are using Domain separated instance where multiple customers are onboarded. Each customer should see their logo when they login.

I was referring this doc - https://docs.servicenow.com/bundle/quebec-platform-user-interface/page/administer/navigation-and-ui/... 

Added the image for each company. Unless I mark the company record as PRIMARY, the logo is not visible.

 

But it says "Designate only one company in your system as the primary company." So what is the significance of PRIMARY field? 

How to achieve to display respective company logo without marking multiple companies as Primary?

1 REPLY 1

Sai Kumar B
Mega Sage
Mega Sage

@Suggy 

You can refer to this KB article link - How to show Company Logo based on user profile in UI15/UI16 and in Service portal? 

 

I believe OOB rules are running on basis of PRIMARY checkbox