How to display roles on the Service portal page

shap
Tera Contributor

Hi.

 

I created a new page in the Service portal, but I don't see the role setup form.

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What settings can I use to display the roll form?

3 REPLIES 3

Sandeep Rajput
Tera Patron
Tera Patron

@shap Use the following steps to add Roles field on the Portal page form.

 

Screenshot 2023-05-31 at 8.56.51 AM.pngScreenshot 2023-05-31 at 8.57.43 AM.pngScreenshot 2023-05-31 at 8.58.47 AM.png

This is how the end result looks once the Role field is added on the form.

Screenshot 2023-05-31 at 8.59.15 AM.png

I have already done this step.
But I'm still having trouble getting it to show up.

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@shap Check if any Client script or UI Policy is hiding that field.