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How to Display the 'Add Approver' Button in the RITM Related List within the Service Operations Work

vps
Tera Contributor

 

I am able to display the 'EDIT' button on the native UI through List Control to manually add approval to the RITM. However, this button does not appear in the Service Operations Workspace (SOW). I followed some available articles and created declarative actions, but they aren't working for me. Any suggestions or guidance would be greatly appreciated.

2 REPLIES 2

Bhavya11
Kilo Patron

hi @vps ,

 

Please refer Get Edit/Add option on Approvers Related List  

 
 
 

Please mark helpful & correct answer if it's really worthy for you.

 

Thanks,

BK

 
If this information proves useful, kindly mark it as helpful or accepted solution.

Thanks,
BK

vps
Tera Contributor

This solution is not working for me.