how to display the case number and the case subject in the same field?

Karinush
Tera Contributor

Hello, 

I want to display the case number and the case subject in the same field in servicenow. 

I am using a catalog item and i have the ability to choose an exciting case. 

Karinush_0-1706181148430.png

my requirement is to add next to the case number its own subject , see mockup:

Karinush_1-1706181208830.png

 

how van i do it ? is it possible ? 

 

 

5 REPLIES 5

Vishal Birajdar
Giga Sage

Hello @Karinush 

 

As its reference field , you cant do like this...

You can create new variable and concatenate Case id + Subject in that new field.

 

 

 

Vishal Birajdar
ServiceNow Developer

I know one thing, and that is that I know nothing.
- Socrates

but the subject its the case subject that im linking in 

its also a reference 

Dr Atul G- LNG
Tera Patron
Tera Patron

 Hi @Karinush 

 

create a new variable

and 

variable. setvalue (case number + Title)

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Dr. Atul G. - Learn N Grow Together
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but the subject its the case subject that im linking in 

its also a reference