How to display UI macro in service portal catalog form

ramesh_r
Mega Sage

HI All,

I have created the Button in UI macro and i am trying to use that UI macro in catalog variable 

that ui macro is displaying fine in ServiceNow catalog form but its not displaying in service portal view

Please help me to resolve this issue

ServiceNow view

find_real_file.png

Service Portal view

find_real_file.png

11 REPLIES 11

Hi Prerana,

 

were you able to get a solution for this?

 

Regards,

Surabhi

you need to create widget and then it would work in portal.

UI macro - native

Widget - portal

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

I have added the button in a widget and include it in Variable with type "Custom"; but its not working, nothing is displayed in the catalog item form.

Hello @Ankur Bawiskar ,
What can be done if I want to show the widget in Service Portal and as well as in native UI?
I want to show the selected input from user on requested item form.
Here:

SohaP_0-1713965605700.png

Thank you,

@SohaP 

can you post this as a separate question as this is an old thread?

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader