how to download Attachment from the incident ticket using Servicenow Orchestration

[satiz]

I need to download the Attachment from Incident Ticket when the Ticket is create and do some excel manipulation in that file

[geethushanthosh]

Hi Julian,

I have mapped inputs as mentioned above.

But I am getting the same error.

[Julian Hoch]

Make sure the Script Include has the same name as the class defined inside it. So it should be DownloadFile, unless you renamed the class as well.

[geethushanthosh]

Hi Julian,

I have changed the script file name and class name to same. This time i am getting some other error.

[Julian Hoch]

I'm not sure - might be a syntax error in the script, or a problem in the parameters of the probe. I'd examine the Output Probe in the ecc_queue to check if the parameters are set correctly.

[geethushanthosh]

Hi Julian,

i have given the below inputs in Test inputs of a custom activity.

And the response for the above inputs are as below

But the downloaded file is corrupted. Could you help me to fix this.