how to edit items "Action on selected rows" in servicenow

maheshchaudhary
Kilo Expert

edit items "Action on selected rows" in service-now.

Can anyone help me with this

acc.jpg

9 REPLIES 9

Suseela Peddise
Kilo Sage

Hi Mahesh,



The options you see in this drop down are UI actions of type 'List choice'.



Hope this might be helpful.



If the reply was informational, please like, mark as helpful or mark as correct!


Hi Suseela,


      I want to remove one option from this list but i am not able to find from where i can do this or from which UI Actions it is reflecting options there // can you help with this ?


Hi Mahesh,



Please navigate to UI actions , and search with the name of the choice which you wanted to remove.



E.g:-   Please look into the below:



Hope this might be helpful.



If the reply was informational, please like, mark as helpful or mark as correct!


Screenshot:


find_real_file.png



you need to Un-check the UI cation option availability according to the requirement.



Hope this might be helpful.



If the reply was informational, please like, mark as helpful or mark as correct!