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yesterday
Hi! I need some help. I’m currently working on the Greenfield project and handling a story related to “Enable global property – Save as Draft.”
One of the acceptance criteria states:
“The ‘Save as Draft’ option is enabled in the catalog.”
However, after reviewing the product documentation (Service Catalog properties), I found that there is no existing property that enables “Save as Draft” in the Service Catalog.
Thanks.
Solved! Go to Solution.
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yesterday
you should create a property for your portal and set it as True
glide.sc.enable.save_as_draft.sp -> true
Then at your catalog item ensure Hide Save as Draft - False
I could see OOTB it's there for those portals
💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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yesterday
you should create a property for your portal and set it as True
glide.sc.enable.save_as_draft.sp -> true
Then at your catalog item ensure Hide Save as Draft - False
I could see OOTB it's there for those portals
💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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yesterday
Hi Ankur,
Upon checking all these properties, this is also set is true. And I set to false the 'Hide Save as Draft - False' but still no 'Save as Draft' appear.
