how to enable syntax highlighting and script formatting in servicenow

saikumarkak
Tera Contributor

When I open any script-related page in ServiceNow—such as Script Includes, Client Scripts, or Business Rules—the code appears only in black and white, and the Format Code button does not work. The script fields display as all grey text, and toggling the editor has no effect. Additionally, when I open the Script Include list, the filter and search options are not functioning. Similar issues occur on other lists, like the System Properties list. Furthermore, the right-click functionality is broken across all pages; normally, right-clicking shows options like Save or Insert, but these options are not appearing. How can I resolve this issue?

 

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10 REPLIES 10

@saikumarkak 

any update on this?

what was the issue?

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader