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How to enable voice call through twilio to servicenow,

siddharth26
Tera Guru

Hi,

i have enabled SMS notify from twilio to servicenow and its working , how do i enable the voice call configuration from twilio to servicenow please suggest

 

thanks

sid

2 REPLIES 2

Community Alums
Not applicable

26stabassum
Tera Contributor

 Found a solution and implemented this in my Environment.

 

Screenshot 2023-11-29 at 11.21.17 AM.png

then go ahead and create your own workflow for out going calls like I did "Call an Individual using twilio" take an example from the existing once.

Screenshot 2023-11-29 at 11.23.56 AM.png

test it. It works