How to filter in allocation workbench

[francis18]

Hello , Good morning ,

I have the request to add a filter in allocation workbench by active user, is this possible?

Please let me know if filter is possible? 

Br

Francis

[Community Alums]

Hi @francis18 ,

Please follow the link :https://docs.servicenow.com/bundle/washingtondc-it-business-management/page/product/resource-managem...

[Shaqeel]

Hi @francis18 

You can follow these steps:

1. Navigate to the Allocation Workbench in ServiceNow.

2. Click on the filter icon on the top right corner of the list.

3. In the filter conditions, select the field 'User'.

4. In the operator field, select 'is'.

5. In the value field, select 'Active'.

6. Click on 'Run' to apply the filter.

The availability of fields in the filter conditions depends on the configuration of your ServiceNow instance. If the 'User' field is not available, you may need to add it to the list layout or create a scripted filter.

Regards

Shaqel

[francis18]

Hi  Shaqeel

Thanks for your response.

But i dont see the filter icon on the top right corner of the list.

Please find the sample scree  shot

Br,

Francis