How to fix Error : The following mandatory fields are not filled in

[Supriya25]

Hi All,

Issue: When we click on "Resolve" button we are making one field "Due Date" Mandatory. Expect filling value in that mandatory field "Due Date", updated another fields values and clicked "SAVE" /"Update"  instead of clicking on "Resolved" button.

why getting error like " The following mandatory fields are not filled in : Due Date " && still ""Due date" mandatory showing ???, Due Date should be Mandatory * only when click on "Resolve" button .

[Vishal Birajdar]

Hi @Supriya25 

Can you provide screenshot of code snippet where you are making due date mandatory?

[Supriya25]

Hi @Vishal Birajdar 

Any suggestions...?

we are using OnSubmit Client script to make field Mandatory when click on "Resolved", Exactly like below.

OnSubmit:

var action = g_form.getActionName();
  if(action == 'resolved' ){

       if(g_form.getValue('Due Date')==""){

              g_form.setMandatory("Due Date", "true");

      }

    return false;
}

return true;

}

[varaprasad123]

hi @Supriya25  Can you share the code that you have in "Resolved" UI action, Or you can do a field watch and see if there are any other client scripts or UI policies that are making the field Mandatory.

[Supriya25]

Hi, @varaprasad123 

Any suggestions..?

we are using OnSubmit Client script to make field Mandatory when click on "Resolved", Exactly like below.

OnSubmit:

var action = g_form.getActionName();
  if(action == 'resolved' ){

       if(g_form.getValue('Due Date')==""){

              g_form.setMandatory("Due Date", "true");

      }

    return false;
}

return true;

}