Built something you're proud of? Tell the story. A quick G2 review of App Engine or Build Agent helps other developers see what's possible on ServiceNow. Share your experience.

How to get approver name in the servicenow chatbot

gundavinay
Tera Contributor

‎12-09-2024 10:03 PM

How to get approver name of the requested item in the servicenow chatbot

 
0 Helpfuls
  • 397 Views
1 REPLY 1

AshishKM
Kilo Patron

‎12-09-2024 10:06 PM

Hi @gundavinay , 

You have to query over sysapproval_approver table with condition matched with said RITM.

Are you getting any other RITM information in Chatbot.

 

-Thanks,

AshishKM


Please mark this response as correct and helpful if it helps you can mark more that one reply as accepted solution
0 Helpfuls