How to get catalog variable in sysapproval_approver table after request?

Community Alums
Not applicable

Hi There,

How to show Service catalog variable fields in sysapproval_approver table after request?

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5 REPLIES 5

Ankur Bawiskar
Tera Patron
Tera Patron

Hi,

For approval of RITMs the info is already shown under Summary of Item being approved:

Is that not being shown on your approval form

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Mark Correct if this solves your issue and also mark 👍 Helpful if you find my response worthy based on the impact.
Thanks
Ankur

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Community Alums
Not applicable

Hi Ankur,

Thanks for showing interest asnwering my post, the requirement is client want's to see few catalog varibale(value) in my approval table list before they take action.

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Utpal Dutta1
Mega Guru

Hey Rafmine,

If you want to show the variables in My Approval table list then you can create some Table columns by Editing (sysapproval_approvar) and then push the variable values in the Approval table by Gliding it.

 

Hope my comment helps. If it did then please mark my comment helpful or correct

 

Thanks and Regards:

Utpal Dutta

DxSherpa Pvt. Ltd.

Community Alums
Not applicable

Hi Dutta,

I'm confuse here, I think i cannot write business rule. any suggestions?

any if i get any script that would be helpful to .

Thanks.