how to get display value in business rule for variable

Hafsa1
Mega Sage

I have a variable "u_currency_code" which is a choice field.

when I checked this value and displayvalue it is giving below result. seems from backend it was updated. I need to get this value in business rule or using dom manipulation. how to get it?

current.variable.u_currentcy_code="AED"

current.variable.u_currentcy_code.getDisplayValue()=null

 

Hafsa1_1-1744034274374.png

 

6 REPLIES 6

Ankur Bawiskar
Tera Patron
Tera Patron

@Hafsa1 

if you want to get the choice value then current.variable.u_currentcy_code

if you want to get the choice label for the value selected then current.variable.u_currentcy_code.getDisplayValue()

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Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

Hafsa1
Mega Sage

actually the backend value is same but display value are different

@Hafsa1 

I didn't get the meaning of this line ->

actually the backend value is same but display value are different

It could be the way how someone configured and kept the choice value and choice label same in question_choice table

Did you check that in the variable config screenshot in related list?

AnkurBawiskar_0-1744036664790.png

 

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

@Hafsa1 

Hope you are doing good.

Did my reply answer your question?

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader