How to get incident list response from AI bot?

[Bryan Santos]

We are using now assist Virtual agent Now Assist and would like to get a list of incidents as a response from a bot. How can I achieve this?

[Bhuvan]

@Bryan Santos 

Refer below video for the steps to configure

https://www.youtube.com/watch?v=AXG69-EqWSo

https://www.youtube.com/watch?v=g4wIrbAvqy8

If this helped to answer your query, please mark it helpful & accept the solution.

Thanks,

Bhuvan

[Rafael Batistot]

Hi @Bryan Santos 

The document might help you 

https://www.servicenow.com/docs/bundle/washingtondc-servicenow-platform/page/administer/now-assist-i...