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How to get most searched keywords/topics/items inside virtual Agent

bgulshan
Tera Contributor

‎04-21-2025 10:36 AM

Requirement: How to get top 5 most searched keywords/topics/items inside virtual agent

Which table stores most searched data for VA.

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Dr Atul G- LNG
Tera Patron

‎04-21-2025 11:01 AM

HI @bgulshan 

 

Might be helpul

https://www.servicenow.com/community/virtual-agent-nlu-forum/get-quot-search-term-quot-of-topic-disc...

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Dr Atul G. - Learn N Grow Together ServiceNow Techno - Functional Trainer
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