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‎02-28-2025 09:32 PM
I have written below code in ui action which performs deactivation of selected record.
the requirement was to get one confirm box containg message "Do you want to deactivate ticket <ticket name>?" and after we click ok selected records should get deactivate, So how can i get selected record's names(which is stored in name field ticket) in confirm box ?
UI action code:
function onClick() {
var usrResponse = confirm('You are about to deactivateticket <ticket_name>. Proceed?');
if (usrResponse.toString() == 'false') {
return false;
} else {
var listProcesses = g_list.getChecked().toString();
deactivateProcesses(listProcesses);
}
}
function deactivateProcesses(listProcesses) {
var processOn = new GlideAjax('AjaxUtils');
processOn.addParam('sysparm_name', 'ticket');
processOn.addParam('sysparm_processList', listProcesses);
processOn.getXML(Parse);
}
function Parse(response) {
GlideList2.get('x_tsigh_ts_ticket').refresh();
}
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‎03-02-2025 06:01 AM
it's list UI action so you will select multiple records
So you should get the display value using Ajax and then show in confirm box
Something like this
function onClick() {
var listProcesses = g_list.getChecked().toString();
// make GlideAjax call here and get the ticket number as array from script include
var ga = new GlideAjax('AjaxUtils');
ga.addParam('sysparm_name', 'getDisplayName');
ga.addParam('sysparm_processList', listProcesses);
ga.getXMLAnswer(function(answer) {
var usrResponse = confirm('You are about to deactivateticket " + answer.toString() + " . Proceed?');
if (usrResponse.toString() == 'false') {
return false;
} else {
deactivateProcesses(listProcesses);
}
});
}
function deactivateProcesses(listProcesses) {
var processOn = new GlideAjax('AjaxUtils');
processOn.addParam('sysparm_name', 'ticket');
processOn.addParam('sysparm_processList', listProcesses);
processOn.getXML(Parse);
}
function Parse(response) {
GlideList2.get('x_tsigh_ts_ticket').refresh();
}
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
- Mark as New
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‎03-02-2025 06:01 AM
it's list UI action so you will select multiple records
So you should get the display value using Ajax and then show in confirm box
Something like this
function onClick() {
var listProcesses = g_list.getChecked().toString();
// make GlideAjax call here and get the ticket number as array from script include
var ga = new GlideAjax('AjaxUtils');
ga.addParam('sysparm_name', 'getDisplayName');
ga.addParam('sysparm_processList', listProcesses);
ga.getXMLAnswer(function(answer) {
var usrResponse = confirm('You are about to deactivateticket " + answer.toString() + " . Proceed?');
if (usrResponse.toString() == 'false') {
return false;
} else {
deactivateProcesses(listProcesses);
}
});
}
function deactivateProcesses(listProcesses) {
var processOn = new GlideAjax('AjaxUtils');
processOn.addParam('sysparm_name', 'ticket');
processOn.addParam('sysparm_processList', listProcesses);
processOn.getXML(Parse);
}
function Parse(response) {
GlideList2.get('x_tsigh_ts_ticket').refresh();
}
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader