How to get recipient list inside email notification script ?

[ASA5]

Hello ,

I want to get the list of recipient inside a notification email script.

Here is the code i used inside the notification email script.

var recipients   = email.recipients;

gs.log("recipients :   "+recipients,"me");

When i check the system log i found recipient empty.

[Mihir Mohanta]

Yes,

You should create another event for this and proceed.

Thanks,

Mihir

[Alessandro D_]

Why does he need an event?

He is saying that email.recipients in a mail_script returns nothing. I don't see how your suggestions would help.

I've tried it myself and indeed email.recipients doesn't return anything in a mail script. There must be a method that should give that value. For example I've seen that email.getSubject() works, but I don't know what I should call for the recipients. Tried with email.getRecipients() but didn't work.

Any clues?

[Joe72]

As of London, we still do not have access to the email.getRecipients() function. Here is the equivalent code:

var arrUtil = new ArrayUtil();
var emails = [];
//Get sys_ids of reference fields
var ids = [];
if(email_action.recipient_fields) {
	var r = email_action.recipient_fields.split(',');
	for(var x = 0; x < r.length; x++)
		ids.push(current[r[x]]);
}
//Get user list
ids.push(email_action.recipient_users);
//Get group list
ids.push(email_action.recipient_groups);
//If parm1 contains recipient, get parm1 value
if(email_action.event_parm_1)
	ids.push(event.parm1);
//If parm2 contains recipient, get parm2 value
if(email_action.event_parm_2)
	ids.push(event.parm2);
//Re-split the array by commas
ids = ids.toString().split(',');

//Check if any of these are group ids
//Find the users and add them to the ids array
var groupMem = new GlideRecord('sys_user_grmember');
groupMem.addQuery('group.sys_id', ids);
groupMem.query();
while(groupMem.next()) {
	//If the group has an email set, add the email and skip adding the users individually
	if(groupMem.group.email)
		emails.push(groupMem.group.email);
	else
		ids.push(groupMem.getValue('user'));
}

var finalIds = [];
//Get the users' emails
var users = new GlideRecord('sys_user');
users.addQuery('sys_id', ids);
users.query();
while(users.next()) {
	finalIds.push(users.getValue('sys_id'));
	emails.push(users.getValue('email'));
}
emails = arrUtil.unique(emails);

//Final list of recipient ids
gs.log("Final Recipient IDs: " + finalIds + " " + finalIds.length);
//Final list of recipient emails
gs.log("Final Recipient emails: " + emails + " " + emails.length)

That being said, due to not being able to modify the recipient list, you'll have to do any recipient modifications in a before-insert business rule on the email table.

[Ben Beetle]

It appears this only works if r[x] is not a dot walked field

current[r[x]]

To get around this you can do

current.getDisplayValue(r[x] + '.sys_id') 

Credits to Pok for helping me figure this out on sndevs slack! 

[BartekM]

Hi, just had the same issue.

Got email address for the user using

var rep = event.parm1

email was being generated by the event and we have access to event object from within the mail script

Hope this helps to a user searching for the answer these days, as original post is from 2016