How to get rid of this weird HTML tag inside the <style> tags? "<span id="CmCaReT"></span>"

[Jay Abey]

Do you know how to get rid of these tags? They are currently messing up the styling in our email notifications.

Thanks in Advance.

Jay

[david_hreben]

Thanks! It was helpful.

[Chirag A]

I had the same issue last week and after multiple efforts ended with this successfull way to get rid off the "CmCaReT" span tag.

1) Take full HTML + CSS code into some local editor like notepad.

2) Remove those unwanted "CmCaReT" span tags; and make you necessary changes for all CSS / styles in notepad itself.

3) Copy full Code back to the Servicenow HTML editor. And save it.

This will not put the "CmCaReT" tags back in there.

Thanks

Chirag A

Snow Developer at Aavenir