How to get RITM variables display value using REST API?

[Rajesh Mushke]

Hi All,

How to get RITM variables display value using REST API with out using scripted REST API.

Can someone help on this.

Thanks,

Rajashekhar Mushke

[Priyanka Chandr]

Hi,

Below blog will help you to achieve this

https://snprotips.com/blog/2016/7/15/scripted-rest-apis-in-servicenow-how-to-retrieve-catalog-item-v...

Please mark my answer correct and helpful.

Thanks,

[hvrdhn88]

create one script include and there you will use getDisplayValue() while fetching the variable value. 

now in your scripted rest api use that script include. 

sample code for getting all ritm variables. make the changes based on your need. 

	var gr = new GlideRecord('sc_req_item');
	gr.addQuery('request', current.sys_id);
	gr.query();
	while (gr.next()) {
				

			var set = new GlideappVariablePoolQuestionSet();
			set.setRequestID(gr.sys_id);
			set.load();
			var vs = set.getFlatQuestions();
			for (var i = 0; i < vs.size(); i++) {
				if (vs.get(i).getDisplayValue() != '' && +vs.get(i).getLabel() != '') {
					
					gs.print("\n"+ '<b>' +vs.get(i).getLabel() + " = " + '</b>' + vs.get(i).getDisplayValue() + "\n");

				}
}
			

blog for further details to use script include inside the scripted rest api. 

https://www.servicenowtechminds.com/single-blog.php?id=23

If my answer helped you, kindly mark it as correct and helpful

[Ankur Bawiskar]

Hi Rajashekhar,

Do you require scripted REST API?

Because this is possible using OOB table API as well.

Regards
Ankur

[Rajesh Mushke]

Hi Ankur, No, we don't want to use the scripted REST API, could you please suggest me how to achieve with using oob table? Thanks, Rajashekhar Mushke