how to get the Incident state value under Task status automatically to implement My work filters

[PM20]

Dear Experts

I have added a new incident state under the Incident status.

Ex: I created an incident state called: Vendor Pending

While doing My Work filters on the TASK table and My Work module, I couldn't see the new State.

Please help me with this.

[warren_chan]

Can you post a screenshot of what you do see under the module filters defined for My Work?

What's probably happening is that you created a state value for Incident, which is a subclass of Task, and that is why it isn't showing up.

[PM20]

Hi Chan,

I am unable to get the Incident_state New value to the parent Task table for My work modules filters.

What's probably happening is that you created a state value for Incident, which is a subclass of Task, and that is why it isn't showing up.  --- But I can see the "Resolved" Incident state in the Task status.