How to get the sys_id using glide record
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06-08-2022 10:00 PM
Hello everyone!
I would like to know how to get the sys_id of the user using gliderecord because i tried to get the value of the sys_id but its not showing the value in "notifs.u_user".
Below, Im creating new records in custom table 2 and I need to set the "notifs.u_user" value to the sys_id of the user that is in the custom table 1.
Here's what I did :
var gr = new GlideRecord('custom table 1');
gr.addEncodedQuery('nameSTARTSWITHJ');
gr.query();
var upd = gr.u_apprentice_eid.getValue('sys_id'); // in this line I tried to get the sys_id of the user
if(gr.next()){
var notifs = new GlideRecord('custom table 2');
notifs.initialize();
notifs.u_send_date = '2022-08-26';
notifs.u_user = upd;
notifs.insert();
}
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06-08-2022 10:20 PM
Hi,
is u_user a reference field to sys_user?
if yes then it would work fine
Regards
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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06-08-2022 10:27 PM
u_user field is not referenced to sys_user . It is a string field
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06-09-2022 12:30 AM
Hi,
then if you wish to store user name then do this
var gr = new GlideRecord('custom table 1');
gr.addEncodedQuery('nameSTARTSWITHJ');
gr.query();
if(gr.next()){
var upd = gr.u_apprentice_eid.user_name; // in this line I tried to get the sys_id of the user
var notifs = new GlideRecord('custom table 2');
notifs.initialize();
notifs.u_send_date = '2022-08-26';
notifs.u_user = upd;
notifs.insert();
}
Regards
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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06-09-2022 08:57 PM
Hope you are doing good.
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Regards
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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06-09-2022 09:10 PM
Can we update the metric result to fields in incident table?