how to get the sysid for a user using the username ex. like i have deepak.rawat and i want to pull the sysid of this

[deepak rawat1]

how to get the sysid for a user using the username ex. like i have deepak.rawat and i want to pull the sysid of this .

if there a way to pull the information for the sysid of a assignment group as well ? i trying to create incident with rest where i sending the username and assignment gourp , now incident is getting created but call and assigment group is not getting populated. i guess that is because i need to find the sysid of both for population so i need to find the sysid of both

[deepak rawat1]

thanks ankur i was able to use one of you old response in the community and that worked . i used querying the table . thanks you are amazing .

[Ankur Bawiskar]

@deepak rawat 

Glad to know that it worked.

Please mark response as correct and helpful to close the thread.

Regards
Ankur

[TT3]

and how can we do reverse of it? i.e. we have user's sys_id and we need userid.

[Willem]

To get the user you can use GET Call:

https://[your instance].service-now.com/api/now/table/sys_user?sysparm_query=user_name%3D[your username]&sysparm_fields=sys_id&sysparm_limit=1

https://stackoverflow.com/questions/56898872/get-the-user-sys-id-using-rest-api-in-servicenow

Group can be done similarly:

https://[your instance].service-now.com/api/now/table/sys_user_group?sysparm_query=name%3D[your group name]&sysparm_fields=sys_id&sysparm_limit=1

[Hitoshi Ozawa]

Instead of using the OOTB REST API and doing multiple REST calls, it may be better to create a Scripted REST API to enable to do with just one POST call.

https://docs.servicenow.com/bundle/geneva-servicenow-platform/page/integrate/custom_web_services/con...