how to grant users access to a table

[Gemma4]

Hi Everyone,

I created a table (pm category) so I could use a list collector and I can access the list values without any issue. However, when I impersonate a user (with ITIL) they can't see the options. I also made sure there was an acl with access. Any ideas where I should investigate or did I do something wrong?

thanks in advance!!

Gemma

[Harshal Aditya · Accepted solution]

Hi @Gemma4 ,

Hope you are doing good.

You just need to update the read ACL.

Navigate to system security --> Access Control (ACL)  

Open the read ACL if not there create on and add ITIL roles.

Please mark this response as correct or helpful if it assisted you with your question.

Regards,
Harshal

[Gemma4]

Hi @Harshal Aditya 

I'm doing good and hope you also are. 

I'm not quite sure I understand? The ACL under the table does not permit me to add a role? 

[Gemma4]

hi @Harshal Aditya 

Thanks so much for the reply. I did add the itil role and an extra role and even added the roles to write and still no luck. Is there something else I'm missing? 

[Gemma4]

Thank you. It was a user role issue I verified. thanks again for all the help!!

Gemma