Solved: how to grant users access to a table - Page 2 - ServiceNow Community

Hi Everyone,

I created a table (pm category) so I could use a list collector and I can access the list values without any issue. However, when I impersonate a user (with ITIL) they can't see the options. I also made sure there was an acl with access. Any ideas where I should investigate or did I do something wrong?

thanks in advance!!

Gemma

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1 ACCEPTED SOLUTION

Hope you are doing good.

You just need to update the read ACL.

Navigate to system security --> Access Control (ACL)

Open the read ACL if not there create on and add ITIL roles.

Please mark this response as correct or helpful if it assisted you with your question.

Regards,
Harshal

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5 REPLIES 5

For this you need security_admin role.

If you have that role just elevate your access.

If you do not have that security_admin role check with your colleague who have this access and ask him to grant you the same

Regards,

Harshal