How to handle retry policy if a MID server is down when a flow action (AD/powershell) is executed

DaisyB057891995
Tera Expert

yesterday - last edited yesterday

Hi Team,

 

We encountered a scenario where we were calling an AD spoke (Powershell) action when the associated MID server was down, and the flow failed with the MID server down issue.

Could you please suggest for retry policies for such cases.

 

Thanks!

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Tanushree Maiti
Kilo Patron

yesterday - last edited yesterday

Hi @DaisyB057891995 

 

In your connection (http_connection.list table), instead of selecting specific MID server , you can select Auto-Select Mid Server . It will select a Running UP Mid server automatically.

TanushreeMaiti_0-1778037438223.png

 

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Tanushree Maiti
ServiceNow Technical Architect
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Tanushree Maiti
Kilo Patron

yesterday

Hi @DaisyB057891995 

 

For Retry Policy , refer this KB: KB1638260 How to create a retry policy 

 

 

Please mark this response as Helpful & Accept it as solution if it assisted you with your question.
Regards
Tanushree Maiti
ServiceNow Technical Architect
Linkedin:
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