How to have the feedback button on my servicenow instance?

[GChanner]

I just saw the feedback buuton on the HI portal. I have a requirement to add feedback button on the service portal. Can you let me know where the feedback is saved and how to create the feedback on my service portal

[Mwatkins]

Check out Stefan's answer in this post: HI Service Portal (HI Help and Feedback) Floating buttons

[shivanipatel]

Garfield,

We are glad you took advantage of the ServiceNow Community to learn more and to get your questions answered. The Customer Experience Team is working hard to ensure that the Community experience is most optimal for our customers.

If you feel that your question was answered, we would greatly appreciate if you could mark the appropriate thread as "Correct Answer". This allows other customers to learn from your thread and improves the ServiceNow Community experience.

If you are viewing this from the Community inbox you will not see the correct answer button.   If so, please review How to Mark Answers Correct From Inbox View.

Thanks,

Shivani Patel

[lasse3]

Hi Garfield,

We have just published a free app on the ServiceNow store with this feature.

https://store.servicenow.com/sn_appstore_store.do#!/store/application/b1b464e20fb00300c1098b9ae1050e...

I hope that you find this useful. Let me know if you have ideas for improvements.

Kind regards

Lasse

[chrisbrannigan]

Hi Garfield,

If you're after something simple that uses the surveys application, check out the widget I've put on ServiceNow Share

Kind regards,

Chris.