How to hide a Record Producer in popular items?

[SaravanaG]

I would like to hide a particular record producer from Popular Items widget in the employee center.

[Anurag Tripathi]

Hi,

Check this

Exclude a Catalog Item from appearing in the Popular Items on the Service Portal - Support and Troub...

[SaravanaG]

Hi,

The Article is written for older versions of ServiceNow. The widget looks changed and i am not able to find the field and query mentioned in the articles.

Thanks