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What's New Popular Posts Events Career Path More What's happening right now Get the latest info about ServiceNow releases, events, and challenges from our Developer Advocates. Developer blog Heading to World Forum New York? Let's Make It a Two-Day Thing. Heading to World Forum... Read More now[dev] blog Registration is open: Come build with us at now[dev]26 Mark your calendars: November 4–5, 2026 at the San Jos... Read More Developer Advocate Blog Building an MCP Server on ServiceNow and Connecting Claude to It I have built a handful... Read More Developer Advocate Blog Do All Developers Need to Be Tech Leads Now? Key takeaways • AI agents can now write code faster than most teams can review it, ... Read More Developer Advocate Blog ServiceNow Meets Smart Glasses: Live-Coding a Scripted REST API Proof of Concept What if a P1 incident ... Read More Developer Advocate Blog ServiceNow Build Agent MCP Servers: Jira, Figma, Postgres, Zoom, and More ServiceNow Build Agent... Read More Developer Advocate Blog Calling ServiceNow AI Skills via REST API: A Complete Walkthrough Everything AI in Servi... Read More Developer blog Keeping PDIs Available for Active Builders: Upcoming PDI Reclamation Changes Lately, it’s become ha... Read More Developer blog How to backup your Personal Developer Instance (PDI) Backing Up Your Personal Developer Instance (PDI) One ... Read More Developer Advocate Blog Building ServiceNow apps via Claude Code and the ServiceNow SDK Vibe Coding with Claud... Read More Product Launch blogs Build anywhere, run on ServiceNow: deploying from external IDEs For developers with pr... Read More Popular Posts Explore the most discussed topics and insights shaping our developer community. Developer blog Heading to World Forum New York? Let's Make It a Two-Day Thing. Heading to World Forum... Read More Developer forum End user when searching on gloabl serach with short decription no result is coming End user when searchin... Read More Developer forum Plugin Activation Failed on PDI Has anyone else had any issues with activating plugins on their PDIs? I have been t... Read More Developer forum Unable to Change "Normalized Company Mapping Schedule" from Run on Demand to Weekly/Periodic Read More Developer forum Can Virtual Agent provide a ChatGPT-like conversational troubleshooting experience using AI Agents? Read More Developer forum Need help with Flow Design to identify and notify inactive users in the on-call scheduling calendar Read More Events Join virtual and in-person events to learn, collaborate, and connect with practitioners solving the same challenges you are. GRC events On Demand Virtual Experience: From AI pilot to enterprise: what works, what breaks, and how to close July 03-September 30, 2026 8:00 AM https://hub.servicenow.com/wcc/eh/1237365/lp/5226048/from-reactive-to-ready-whats-next-for-autonomous-it?referenceSource=community Read More Service Management events Live Webinar: The reason your AI CX strategy is failing (and how to fix it) You invested in AI to ... August 20-September 16, 2026 8:00 AM https://info.servicenow.com/WBR-MA00016655_Q3-FY26-AI-CRMStrat-IDC_MT00003849_LP.html?referenceSource=Community Read More HRSD events HR Tech - Las Vegas LEARN MORE Attending HR Tech in Las Vegas on October 20 -22? Meet with ServiceNow to see how AI complete... September 02-October 22, 2026 8:00 AM Mandalay Bay Convention Center, South Las Vegas Boulevard, Las Vegas, NV, USA Read More HRSD events ServiceNow Exchange: HRSD Academy - HR Domain MCP Servers from ServiceNow Learn how Model Contex... September 9, 2026 8:00 AM Virtual Read More App Engine events ServiceNow Exchange: Pro Dev Academy - Custom Experiences with the ServiceNow SDK and Claude Code September 9, 2026 11:00 AM Virtual Read More First Friday's Healthcare Provider ServiceNow User Group How ServiceNow's CMMS, powered by Field Service Management... How ServiceNow's CMMS,... September 9, 2026 1:00 PM Read More Career Path Advance through our Developer Path, a journey designed to help you grow from Explorer to Visionary. Build skills, share knowledge, and shape the future of our developer community. System Administrator You’re highly organized and thrive when working with others. You love sharing technical know-how and building relationships. You keep everyone on track. Learn More Implementer You’re creative and efficient. You relish working through a problem to find the best answer for everyone, because you know give and take is part of the process. Learn More Platform Owner You have a vision for how technology should be used and enjoy working and leading in cross functional teams.

 Learn More Application Developer You’re an innovative thinker who tackles technical issues originally and creatively. You see possibilities and trust your limitless problem-solving imagination. Learn More Technical Project Manager You love planning, managing, and executing technical projects on-time and on-budget, and work with technical teams and business leaders to ensure project success. Learn More
Resources to explore New Episode Break Point: The ServiceNow Developer Podcast Break Point is the podcast for ServiceNow admins, developers, and builders of all skill levels. Video CTA YouTube ServiceNow Developers YouTube Channel Learn about the latest releases, AI features, and other tips and tricks. Video CTA Developer advocate blog Stay current with the latest from our Developer Advocates. Video CTA Personal developer instances Your own sandbox to build, test, and learn on the ServiceNow AI Platform. Video CTA Product documentation Browse product and release information. Video CTA ServiceNow Foundations Build your skills with step-by-step guides on the ServiceNow AI Platform. Video CTA
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Activity in Developer

Best Practices for Building Efficient and Scalable ServiceNow APIs

In ServiceNow development, building performant and maintainable APIs is critical for scalability, security, and integration. This article shares best practices for designing Scripted REST APIs and highlights when to leverage native Table APIs for opt...

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  • Team Development

Jira spoke integration Error Request type

Hi community  can you please help. When using the Jira spoke, create issue action, I cannot create an issue when it has the "Request type" Populated in the payload. Without it , it does work, however with it , it does not work. Can you help please. T...

  • Question

VS Code Extension- Full Demo

In this video, the following features have been demoed: - Offline Development - Auto Code completion - Run Background script - Auto Sync with instance - Create multiple projects

  • blog
  • VS Code Extensions for ServiceNow

Resolved! Multicurrency choice list implementation

Hi Community,I have a requirement to add a Currency Code field to a custom table. The field only needs to store the ISO 4217 alphabetic currency code, for example:USDEURGBPLKRI know ServiceNow has the Currency [fx_currency] table, which contains curr...

  • Question

Plugin Activation Failed on PDI

Has anyone else had any issues with activating plugins on their PDIs? I have been trying for multiple days. I have reset and wiped my instance, released and requested new, etc. Nothing I have done has worked. I hope this isn't just me...

  • Question

Remove Welcome Page from Playbook

I created a playbook that did not have a welcome page when triggered. I started to mess around with creating variants of the playbook and that is when the welcome page came into play. I deleted all my variants and just have the base playbook, but the...

  • Question

BCFKS Certificate cannot be validated

We need to upload an BCFKS Certificate into the instance. For this we converted a P12 certificate using keytool.exe (part of JDK) and this command:keytool -importkeystore -srckeystore TestCert.p12 -srcstorepass ******** -srcstoretype pkcs12 -destkeys...

  • Question

Auto populate not working

I have been tasked with creating a catalog item of which i have the following acceptance criteriaAs a user, I need the following fields to display if "New User Account" is selected for "What is your account request?"(show the following fields from th...

  • Question

Otto vs Now Assist: What Actually Changed

Let's address the elephant in the comments section first, because it's the same question no matter which Knowledge 26 recap or LinkedIn post you're reading it under:   Is ServiceNow Otto just Now Assist wearing a trench coat?   Fair question. Service...

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