How to hide attachment icon in portal when the ticket is in closed state

sangz
Kilo Contributor

Hi,

I have one requirement in which I need to hide the attachment icon from portal when the ticket is in closed complete/ closed cancelled/ Review state.

I tried client script but that is working in native UI not in portal.

Please help to complete this requirement

Thanks

 

16 REPLIES 16

Zarina
Tera Contributor

This worked for me too. Thanks

saini
Tera Expert

I just wanna add, try to avoid the DOM manipulation as it may create error in the future during updates